MEET THE RSG CONSULTING TEAM

Founder and Owner

RSG Consulting was born from both personal transformation and professional insight. During my journey through infertility, I realized I needed a career shift—one that aligned with my values, strengths, and passion for helping others. With a heart for service and a mind wired for systems and structure (hello, Enneagram 1w2!), I launched RSG Consulting to support behavioral health professionals in building sustainable, compliant, and efficient practices.

 I’ve always had a natural love for detail, organization, and compliance—and I genuinely believe that strong systems are the foundation of meaningful, lasting impact. Whether it’s refining processes, navigating regulations, or building workflows that actually work, I thrive on bringing order to complexity so my clients can focus on what they do best. 

I began my career as a special education teacher before moving into the world of managed care with a leading MCO in North Carolina. From there, I served as a program director for an agency providing Innovation Waiver services—work that hit close to home, as a parent of a child with autism. Seeking a clearer boundary between my personal and professional worlds, I transitioned into behavioral health business development, where I discovered my passion for creating strategic systems that help organizations grow with integrity.

At RSG Consulting, our mission is simple: empowering you to grow a practice and life you love. We bring clarity, structure, and heart to the business side of healing work—so you can focus on the meaningful work of helping others.

When I’m not working, you can find me spending time with my husband and daughter, Peyton. I love being outdoors—walking, gardening, and making our home a beautiful, peaceful space. Our little family enjoys catching up with friends, trying new restaurants, and (for the adults) sharing a good bottle of wine.

Biller and Virtual Assistant

 Erika is a skilled billing professional with a diverse background that includes database management, nonprofit fundraising, and organizational operations.

She brings a unique blend of technical expertise and mission-driven experience to her work, allowing her to manage billing processes with precision while also understanding the broader goals of the organizations she supports. 

Dedicated to continuous improvement, she consistently seeks opportunities to enhance efficiency and effectiveness in every aspect of her work.

Erika graduated from the University of Florida (Go Gators) with a Bachelor's degree in Geography with a concentration in Urban & Regional Planning. She then proudly served as an AmeriCorps VISTA in rural Colorado before settling in Austin, Texas.

In her free time, she enjoys practicing yoga and dance, as well as spending time outdoors with her family and two beloved rescue dogs.

Biller and Virtual Assistant

Gina earned her Bachelor of Business Administration in Finance with a Minor in Information Systems from Loyola University Maryland.

After graduation, she began her career in the capital markets department of a mortgage lender as a Secondary Markets Analyst. In this role she analyzed loan data, streamlined operational processes, developed reporting capabilities, and implemented pricing tools.

Gina’s strong analytical skills and leadership abilities led to her promotion to Secondary Markets Team Lead, where she oversaw a team of analysts and managed all client capital market relationships.

With a passion for efficiency and client success, Gina now plays a key role in helping solo and group practice owners streamline their operations. She brings a detail-oriented and proactive approach to problem-solving, ensuring that practices run smoothly through optimized billing and administrative support.

Outside of work, Gina enjoys spending time with her family, cooking, and traveling.

Virtual Assistant and Credentialing Specialist 

Erin Seymour is a Registered Dietitian with over a decade of experience in the field of nutrition. Her career has been primarily focused on eating disorder treatment across all levels of care, along with extensive work in private practice.

She earned her Bachelor of Science in Nutrition from East Carolina University and completed her Dietetic Internship at North Carolina Central University, where she also received her Master’s degree.

At RSG Consulting, Erin provides outreach, marketing, credentialing, and administrative support. She works closely with clients to ensure their private practices have the tools and systems needed to succeed. Her background as a provider in private practice gives her a unique understanding of the challenges clinicians face—and the insight to support them effectively.

Outside of work, Erin enjoys spending time outdoors, reading, and being with her family and friends. She is passionate about using her expertise to make a meaningful impact and is proud to be part of a team that helps practice owners grow with intention.

Biller and Virtual Assistant

 Kim Iles is a Registered Dietitian Nutritionist with over 15 years of experience in clinical practice, healthcare leadership, consulting, and nutrition policy. She earned her Bachelor of Science in Biology from Baylor University and her Master of Science in Nutrition from Meredith College.

Before joining RSG Consulting, Kim co-owned and operated a successful multi-location private practice for more than a decade, giving her firsthand experience in the clinical, operational, and business aspects of running a healthcare practice. She later served as Senior Manager of Nutrition Services Coverage at the Academy of Nutrition and Dietetics, where she led national initiatives related to Medicare, Medicaid, commercial payer coverage, telehealth, coding, reimbursement, and provider advocacy. She has extensive experience in payer contracting, credentialing, regulatory analysis, and practice operations, giving her a comprehensive understanding of both the clinical and business aspects of healthcare. 

At RSG Consulting, Kim partners with dietitians and healthcare organizations to navigate credentialing, contracting, reimbursement, and practice growth. She is passionate about helping providers build sustainable practices while expanding patient access to high-quality nutrition care.

Kim enjoys spending time with her family, gardening, and caring for her 10-acre homestead, which is home to a lively collection of animals, including dogs, cats, rabbits, chickens, ducks, and honeybees.